Features Overview
Our powerful software is designed to streamline and elevate your hauling business, offering all the tools you need to optimize operations, manage customers, and increase profitability. Here’s a breakdown of the key features:
Customer Portal
Empower your customers with a self-service portal where they can manage their account and request additional services. The portal provides:
- Onboarding: Customers can sign-up, select a subscription level, provide payment information, and start service in one place.
- Upsell: Customers can request additional products to be delivered with their standard pickup services.
- Invoice & Payment Management: Customers can view their invoices, update payment methods, and access transaction histories in one place.
- 24/7 Access: Available around the clock, ensuring customer needs are met anytime.
Manager Portal
Manage your customers and drivers in a single place, no need for spreadsheets! The portal provides:
- Customer management: Manage customers from creation, onboarding, through to offboarding synced directly to your payment processor.
- Communication: Customize automated email templates for all stages of your customer's journey.
- Driver management: Organize customers into communities and assign to drivers, check routes status
- Reports: Generate reports for diversion rates, lead sources, and more.
Advanced Routing
Save time and fuel with our advanced route optimization features, designed specifically for hauling businesses. The system intelligently calculates the most efficient routes based on:
- Travel time: Create routes that minimize travel time.
- Skips: Customers who request skips automatically re-route drivers.
- Vehicle Capacity: Ensure vehicles are loaded to capacity while reducing empty mileage.
- Bicycles: Include bicycle routes if you're into that!
Driver Portal
Enable drivers to do their jobs quickly and easily:
- Materials: Ensure drivers leave the depot with exactly what they need the first time!
- Update subscriptions: Actions can be linked directly to subscription changes.
- Deliver extras: Add invoice items as requested extras are delivered.
- Weights: Record weights for diversion statistics.
- Photos: Upload photos of missing containers that customers can view.
Stripe Integration
Seamlessly handle payments with our built-in integration with Stripe. Whether you're managing one-time transactions or recurring payments, our software ensures smooth, secure, and convenient payment processing:
- Secure Payments: Ensure PCI compliance with Stripe’s top-tier encryption and fraud prevention.
- Automated setup: Customers are handled using tags on Stripe products
- Payment Methods: Accept credit cards, ACH transfers, and more.
- Automated Invoicing: Generate and send invoices directly from the system, with easy payment links embedded.
- Subscription Billing: Support recurring billing for long-term service contracts.
Transform Your Hauling Business
With a platform built from the ground up by haulers, you can trust that you’re getting a solution that truly works for you. Experience the difference of a management tool designed specifically for the unique challenges of the hauling industry.
Join a community of haulers who have transformed their operations. Contact us to get started and see how our software can elevate your business, streamline your processes, and help you navigate the road ahead. Let’s haul together toward success!